Privacy Policy
Dry Alternative takes the protection of your personal data seriously. This Privacy Policy explains how we collect, use and protect personal data when you visit www.dryalternative.com, place an order or otherwise interact with us.
1. Who We Are
Dry Alternative operates the online shop www.dryalternative.com and is responsible for the processing of personal data described in this Privacy Policy.
For questions regarding privacy or your personal data, please contact us at:
Dry Alternative
Email: info@dryalternative.com
2. Personal Data We Collect
Depending on how you use our website, we may collect information such as:
- Name and contact details
- Billing and delivery address
- Email address and telephone number
- Order and transaction information
- Payment-related information
- Communications with us
- Technical information such as IP address, browser, device and website usage data
- Newsletter and marketing preferences
We only collect and process personal data where necessary for operating our online shop, providing our services, fulfilling legal obligations or for other legitimate business purposes.
3. How We Use Your Data
We may use personal data to:
- Process and deliver orders
- Process payments and refunds
- Communicate with you about orders or enquiries
- Operate, secure and improve our website
- Prevent fraud and misuse
- Comply with legal and accounting obligations
- Send newsletters or marketing communications where permitted
You can unsubscribe from marketing emails at any time using the unsubscribe link included in our emails.
4. Service Providers
We use third-party service providers to operate our online shop and fulfil orders. These may include providers for:
- E-commerce and website hosting, including Shopify
- Payment processing
- Shipping and delivery
- Email and newsletter services
- Website analytics
- Advertising and marketing
These providers may process personal data where necessary to provide their services.
We do not sell your personal data.
5. Cookies and Analytics
Our website uses cookies and similar technologies that are necessary for the operation of the online shop, for example to maintain your shopping cart and enable checkout.
We may also use analytics and marketing technologies to understand how visitors use our website, improve our services and measure the effectiveness of advertising.
Where required, non-essential cookies and tracking technologies are used based on your consent. You can manage your preferences through the cookie settings available on our website.
6. International Data Transfers
Some of our service providers may process personal data outside Switzerland.
Where personal data is transferred to countries that do not provide an adequate level of data protection, we take appropriate measures in accordance with applicable data protection law, such as using recognised contractual safeguards.
7. Data Retention and Security
We retain personal data only for as long as necessary for the purposes for which it was collected or as required by applicable legal and regulatory obligations.
We take appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse or alteration.
8. Your Rights
Subject to applicable data protection law, you may have the right to request information about the personal data we hold about you and to request its correction, deletion or other appropriate action.
You may also withdraw consent where processing is based on your consent.
To exercise your rights or ask a question about your personal data, contact us at info@dryalternative.com.
9. Changes to this Privacy Policy
We may update this Privacy Policy from time to time, for example if our services, technologies or legal requirements change. The current version will always be published on this website.
August 2026